Banking Consultant (Mililani Branch)

Responsibilities

• Deliver an exceptional in-branch customer service experience by proactively engaging with customers to identify needs.
• Demonstrate our digital banking options to customers.
• Fulfill customers' day-to-day transactional needs.
• Advising customers on the full range of financial products and services available to suit their financial needs.
• Identify referral opportunities to a subject matter expert or appropriate relationship banker.

Qualifications

• Average of $19.50 - $23.50/hr, commensurate with experience; plus sales incentives.
• Associate’s degree in a business-related field or equivalent work experience in a sales and service environment required.
• Retail / branch banking experience in operations and sales or similar experience within the financial services industry.
• Extensive knowledge of banking/financial products and services, and ability to comprehend and grasp finance and credit concepts.
• Project a welcoming presence when interacting with customers.
• Strong verbal, written, and interpersonal communication skills.
• Extensive knowledge and confidence in using digital banking technology to fulfill routine day-to-day needs.
• Detail oriented with excellent follow-through.
• Agile and resourceful as it relates to working in a fast-paced changing environment.
• Upbeat and positive, growth mindset, and quick learner.
• Strategic thinker with the ability to work both independently and as part of a larger team.