Banking Center Relationship Banker 2

About the role

The Relationship Banker II role at Webster provides services for Banking Center customers and assists the team in achieving sales, service, and operation goals, based on Webster's Strategic Guidelines.

Responsibilities

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Performs routine teller transactions like deposits, withdrawals, check cashing, loan payments, and other transactions as needed.
• Supports segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center's growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures.
• Meets/exceeds branch audits and operations evaluation requirements.
• Affords coaching support to fellow bankers and acts as a role model.

Requirements

• 3-4 years customer sales/service experience with 1-2 years supervisory.
• Needs-based banking sales experience preferred.

Qualifications

• H.S. Diploma or General Education Degree (GED) required.
• Bachelor’s Degree in Arts/Sciences (BA/BS) or degree preferred.

Skills

• Demonstrated success in leading, coaching, and motivating.
• Working knowledge of all products and services.
• Keeps current with all systems used for branch transaction processing.
• Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.
• Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays and extended hours.
• Travel may be required to alternate Banking Centers.

Benefits

Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

Pay

N/A

Schedule

N/A