Banking Center Manager

About the role

We're your local community bank—since 1875—committed to excellent customer service and community involvement. We foster a collaborative, inclusive work environment where your voice is valued.

Primary responsibilities

• Oversee and direct banking center staff to meet or exceed goals in service, sales, financial, and operational areas.
• Lead service and sales management efforts, manage, develop, coach, and motivate staff, and hold them accountable for results.
• Implement sales and service programs to promote customer retention, expansion, and acquisition.
• Engage with customers, business representatives, and community/civic organizations to generate new business.
• Manage all aspects of people management, including recruitment, development, engagement, and performance management.
• Analyze local market conditions and identify sales opportunities.
• Process loan applications according to established procedures.
• Ensure compliance with institution's policies and practices regarding granting or extending lines of credit, real estate loans, consumer credit loans, and commercial loans.
• Assess and manage risks and compliance within the banking center.
• Support and promote the Bank's Community Reinvestment Act (CRA) policy.
• Supervise 3-10 subordinate banking center staff, managing their direction, coordination, and evaluation.

Qualifications

• Bachelor's degree from four-year college or university, or equivalent combination of education and experience.
• Five years or more related experience, or a combination of education and experience.
• Knowledge of accounting software, contact management systems, database software, internet software, spreadsheet software, and word processing software.

Benefits

• Robust medical, dental, and vision insurance packages.
• Generous time off, including paid federal holidays and birthday off.
• 401(k) retirement savings plan.
• Tuition reimbursement, professional development, and career growth opportunities.
• Employee assistance program.
• Comprehensive wellness program.

Our culture

We are guided and inspired by our core values: Honest and Integrity above all else, Trust built on fairness, Service that creates remarkable experiences, Responsibility to use our resources for the greater good, Excellence through hard work and lifelong learning, Diversity realized through inclusion and respect. Equal Opportunity Employer.