Banking Associate - 30 hrs - Seymour, CT

About the role

The Banking Associate role is a professional position within TD's banking services division. This role is responsible for delivering TD's brand promise at a store location, performing a wide range of tasks, and providing advice and educational support on banking products and services.

Responsibilities

• Processes customer transactions and opens new accounts
• Provides consultative support and proactively recommends products and services
• Engages with customers to deepen relationships and manage customer expectations
• Manages customer interactions, including appointments and lead management
• Ensures compliance with regulatory requirements and company policies

Requirements

• High school diploma or equivalent
• One year of experience working with customers in any capacity
• Customer service skills
• Teller experience preferred
• Strong organizational and communication skills
• Ability to work flexible hours, including evenings, weekends, and holidays

Qualifications

• Demonstrated understanding of customer financial needs
• Knowledge of TD's systems and tools
• Ability to work independently and prioritize tasks
• Effective problem-solving skills
• Strong interpersonal and communication skills
• Proficiency in Microsoft Office

Skills

• Customer service skills
• Financial literacy
• Microsoft Office proficiency
• Ability to work in a fast-paced environment
• Effective problem-solving and decision-making skills

Benefits

• Fair and equitable compensation opportunities
• Growth opportunities and skill development
• Comprehensive training and development programs
• Competitive health and wellness benefits
• Paid time off and vacation
• Discounts on various products and services

Pay

$22.00 - $27.75 USD per hour, commensurate with experience.

Schedule

Flexible hours to include evenings, weekends, and holidays as scheduled.