Banker I, Float

Responsibilities

• Develops an understanding of customers’ needs and expectations, and offers products and services that address those needs and expectations.
• Establishes and grows customer relationships, including utilizing business partners as appropriate.
• Proficient in all teller transactions, opening of personal accounts, basic business accounts, and domestic wire transfers.
• Ensures quality and accuracy of work.
• Demonstrates sound technical knowledge and stays informed of alerts and other company communications.
• Performs all duties in accordance with prescribed compliance, security, and risk protocols.
• Maintains proficiency in regulatory compliance.
• Complies with all Bank policies including those pertaining to confidentiality, email, and others.
• Is an engaged member of the branch team; steps up as needed to accomplish team objectives.
• Supports the branch supervisors in implementing Bank policies, procedures, and initiatives and creating a positive work environment.
• Fulfills tasks and assignments, manages time and priorities effectively, and demonstrates flexibility.
• Expresses ideas well and clearly; uses professional written, verbal, and electronic communications.
• Supports branch, division, and the Bank’s strategic goals.
• Understands and complies with Bank policies and procedures; alerts branch supervisors as appropriate; makes decisions dependably and consistently in alignment with the values and standards of the Bank; recognizes warning signs of fraud and escalates appropriately.

Requirements

• High School Diploma or its equivalent is required.
• Some college education.
• 6-12 months teller or similar customer service-related experience within banking; or a recent graduate of the Banker Trainee Program is required.
• Knowledge of basic math principles and ability to perform basic mathematical procedures.
• Demonstrated customer service, sales, organizational, communication, and interpersonal skills.
• Strong attention to detail.
• Intermediate technology skills, including knowledge of Microsoft Office.
• Ability to work extended and weekend hours.
• Scheduling and work location flexibility required.
• Able to sit for extended periods of time.
• Able to stand for extended periods of time and lift 25 pounds.
• Must attain designation of Notary Public within 6 months.

Pay

The pay range is the salary we in good faith expect to pay for this role at the time of posting. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data.