Bank Manager

Essential Functions

• Hires, develops, trains and maintains a dynamic retail team to ensure all sales and operational processes are followed.
• Develops, mentors and manages staff, including motivating, coaching and counseling, while adhering to the Bank’s Vision, Core Competencies and Moments of Truth.
• Listens for referral opportunities and utilizes the bank’s Customer Relationship Management system to document, maintain and expand customer relationships while coaching their team to do the same.
• To grow and expand customer relationships, the BM will conduct outside sales calls to existing and new customers to expand deposit and lending relationships including small business lending.
• Participates, supports and encourages team participation in local community events, clubs and activities including Bank at Work activities and Financial Literacy classes.

Secondary Functions

• Affords assistance to customers with banking needs including opening and closing accounts, account maintenance, and consumer lending.
• Maintains the branch facility.
• Serves as supervisory responsibility for Assistant Bank Manager, Universal Bankers and CSR Supervisor. May vary from branch to branch.

Work Environment

• This job operates in a professional retail branch.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, teller validators and scanners.
• Prolonged periods working at a desk.

Required Education, Experience, And Skills

• High school graduate or GED and either Associate’s Degree or 4 years of related experience.
• High energy with strong interpersonal, verbal and written communication skills.
• Ability to develop, mentor and manage staff while using interpersonal and leadership skills.

Preferred Education And Experience

• Bachelor’s degree or more than 5 years of related work experience.
• Banking experience.
• Management experience.
• Community involvement.
• Lending and sales experience.
• Business development experience.