Bank Manager

Hires, develops, trains and maintains a dynamic retail team to ensure all sales and operational processes are followed.

Develops, mentors and manages staff, including motivating, coaching and counseling, while adhering to the Bank’s Vision, Core Competencies and Moments of Truth.

Listens for referral opportunities and utilizes the bank’s Customer Relationship Management system to document, maintain and expand customer relationships while coaching their team to do the same.

To grow and expand customer relationships, the BM will conduct outside sales calls to existing and new customers to expand deposit and lending relationships including small business lending.

Assists customers with banking needs including opening and closing accounts, account maintenance, and consumer lending.

Maintains the branch facility.

Supervises Assistant Bank Manager, Universal Bankers and CSR Supervisor. May vary from branch to branch.

Work Environment

• This job operates in a professional retail branch.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, teller validators and scanners.

Physical Demands

• Prolonged periods working at a desk.

Position Type/Expected Hours of Work

• This is a full-time position.
• Days and hours vary according to the branch location.

Travel

• Travel is primarily local during the business day, although some out of the area and overnight travel may be expected.