Bank Manager (45012)

How You Will Connect

• Model the Landmark National Bank commitment to be champions and catalysts for our communities.
• Provide exceptional customer service and demonstrate a high level of knowledge of all bank products and services.
• Build and maintain relationships with new and existing customers and represent a positive bank image through community engagement.
• Lead business development efforts and hold team accountable for service and sales performance standards.
• Work closely with team, other bank divisions, and bank leadership to develop, monitor, and achieve branch goals.

Who You Are

• Bachelor's Degree in Business or related field, or equivalent work experience
• Maintain a high degree of discretion and confidentiality
• Demonstrate leadership skills
• Able to exercise sound business judgment
• Strong planning and organizational skills
• Advanced communication and customer service skills, including experience with presentations
• Supervisory and management experience, preferred
• Consumer lending experience, preferred
• Advanced level of understanding of basic personal computer programs (Internet, Word, Excel, and Outlook)

What You'll Do

• Provide excellent customer service by training, coaching, and developing your team in assessing and addressing customer needs.
• Support your team in connecting current and prospective customers to Landmark National Bank products and services.
• Build and maintain relationships with all customers, your team, and community partners.
• Develop and implement a comprehensive business development plan that includes active outreach to current and prospective customers.
• Serve customers with consumer loan needs by accepting, inputting, closing, and approving consumer loan requests.
• Represent Landmark National Bank through community engagement to advance the bank’s reputation both during and after business hours.
• Ensure compliance with internal controls, operational procedures, and risk management policies, including regular audits.
• Collaborate with team, other bank divisions, and bank leadership to develop, monitor, and achieve branch goals.
• Supervise, train, coach, and develop your team of associates, including utilizing the Quarterly Job Progress Plan and other performance development processes and reviews.
• Manage your professional improvement through the utilization of the Quarterly Job Progress Plan and consistently meet Minimum, Target and Optimum levels of performance.
• Responsible for performance counseling, including making and recommending disciplinary action decisions.
• Utilize prescribed hiring process to select team members.
• Engage in and initiate Landmark National Bank Culture initiatives and team success activities, including Daily Huddles, Weekly Rally Meetings, and Celebration events.
• Demonstrate ability to exercise sound business judgment, including collecting and analyzing data to inform decisions.
• Represent the bank well in the community.
• Perform other duties and projects as assigned.
• Adhere to bank policies and procedures.

Qualifications

• Physical Demands: While performing the duties of this job the employee is frequently required to sit or stand for long periods of time, speak, and listen; use hands to touch and grasp objects; and to reach with hands and arms. The employee is occasionally required to move about the banking facility. Visual ability to view a computer screen for long periods of time is required. The employee must occasionally lift and/or move up to 30 pounds. Evening and weekend work based on business need. Valid drivers license. Ability to travel based on business need.