Band & Orchestra Rental Operations Specialist

About the role

Sweetwater, the nation’s #1 online retailer of pro audio equipment and musical instruments, seeks Band and Orchestra Operations Specialists to support the rental, repair, and inspection teams. The role involves moving and labeling inventory, cleaning and grading rental instruments, packing and shipping rental instruments, and assisting with daily operations of the growing Band and Orchestra department.

Responsibilities

• Move inventory according to proper inventory control procedures
• Fulfill rental instrument contracts including navigating the rental software, cleaning instruments and instrument cases, adding accessories to instrument cases, packing and shipping rental instruments, and receiving and processing rental returns
• Supply work to inspection and repair teams in an organized and efficient manner
• Other duties as assigned

Requirements and Qualifications

• Previous experience in a production or warehouse environment a plus
• Experience playing at least one wind or orchestral string instrument
• Ability to work safely in a warehouse environment and use non‑powered equipment including pallet jacks, carts, and hand trucks
• Ability to lift, push, and pull instrument cases and boxes up to 75 pounds
• Ability to work while sitting or standing for long periods of time
• Ability to work under pressure while maintaining patience and a positive attitude
• Adept at multi‑tasking and time management
• Ability to thrive on change
• Relocation to Sweetwater’s state‑of‑the‑art campus in Fort Wayne, IN is required
• Sweetwater “Ideal” Team‑Player attributes:
  • WOWs The Customer – deep passion and desire for creating amazing customer & colleague experiences
  • Gets Things Done – great work ethic and moves with a sense of urgency
  • Obsesses over the Details – committed to paying attention to the details
  • Drives Continuous Improvement – always focusing on effective and efficient work and ways to get better
  • Develops the Future – committed to personal and professional growth and to bringing colleagues along on that journey