Senior Specialist, Music Operations

Position Overview

The Senior Specialist, Music Operations supports the Celebrity Cruises Live Music and DJ department through the analysis of onboard programming and the operational effectiveness of all programming and associated assets. This role supports the scheduling and processing of crew members across the Music department and assists in coordinating and communicating with various shipboard and shoreside personnel as well as outside vendors.

Qualifications And Education

• Bachelor’s Degree in Music, Entertainment, Arts Administration or a minimum of two to three (2-3) years comparable work experience in the entertainment or cruise industry with an emphasis on programming or music
• Strong ability to gather, interpret and report accurately on data
• Proactive mindset, forward-thinker who acts with a sense of urgency and is on the pulse of trends within entertainment experiences, music programming and the cruise industry
• Excellent business communication skills both verbally and in writing; ability to read, analyze and interpret general business periodicals, analytics reports and legal documents
• Ability to assess and evaluate musical talent through audition material, show reels and promotional submissions
• Ability to effectively present information and respond to questions from executive management, groups of managers, employees, staff and customers
• Proficiency in PowerPoint, Excel and Microsoft Office applications
• Ability to build and maintain successful business relationships throughout the department, the company as a whole and with external vendors
• Previous hotel, resort, casino, theme park experience, a plus
• Previous onboard cruise ship experience, a plus
• Familiar with budget forecasting, tracking and maintenance
• Identify and recommend cost saving opportunities and operational efficiencies

Financial / Quantitative Responsibilities

• Familiar with budget forecasting, tracking and maintenance
• Forecast costs and identify ROI on programming initiatives
• Identify and recommend cost saving opportunities and operational efficiencies

Internal / External Relationships

• Sr. Specialist, Music Operations is a key partner across Hotel Operations to collaborate with principals on creative projects impacting multiple areas of the Hotel Operation including Food and Beverage, On Board Revenue, Product Development, Brand Strategy & Innovation and MICE for analysis of overall effectiveness of the Live Music Department and how it integrates into the overall Celebrity Cruises product.
• Partner with internal and external Entertainment vendors to add production value, build brand recognition and identity to experiences and create clear processes for creative resource development and deployment.
• Collaborate with internal and external stakeholders in the development of seasonal celebrations and holiday programming.

Working Conditions

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations. The environment includes office location, and /or moving inside/outside the office.
• Responsibilities include traveling between numerous offices. A high noise level is possible if you visit shipboard or offsite locations.
• This position requires up to 25% International travel. When in office, 75% of time working at Port of Miami office and up to 25% of the time at Production Studios in North Miami
• While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information.
• The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 20-50 pounds
• Visual requirements include distant, close and color vision, and ability to adjust focus.