Band Instrument Repair Technician

Current Openings

Band Instrument Repair Shop Manager
To Apply: Please apply using the link provided, submit our online job application form, or send a cover letter and resume by postal mail to: Ellis Music Company
Attn: David Ellis
PO Box 437
Bethel, VT 05032

Job Benefits

• 100% employer-paid individual health insurance premium
• Paid holidays & time off
• SEP-IRA retirement plan
• Employee discounts
• Professional-development support (NAPBIRT dues, conferences, etc.)
• Relocation assistance considered
• Scenic central-Vermont setting with easy I-89 access to Boston, Montréal, NYC

Band Instrument Repair Shop Manager

Key Responsibilities:

• Ensure smooth operation of band instrument repair shop through proactive planning and development of effective policies/procedures
• Oversee and mentor repair technicians; assist with recruiting/hiring technicians as necessary
• Manage repair schedule, aiming to maximize output and minimize turnaround time
• Order tools, supplies, and parts needed for the repair shop
• Maintain machines (lathe, ultrasonic cleaner, etc.)
• Maintain an up-to-date service table (list of repair services and associated pricing)
• Service store-owned rental fleet; evaluate and repair customer- & school-owned instruments
• Use TriTech AIM software to create and process repair tickets
• Shop & Workspace Care: Keep personal and shared benches clean and organized; Operate shop equipment: ultrasonic cleaner, lathe, MDRS dent-removal system
• Customer, Staff & Educator Support: Discuss repair needs in clear, jargon-free language; Coordinate with educational reps to deliver top-quality service to schools

What We’re Looking For:

• Management experience and/or the skills and personality required to inspire and lead
• Woodwind and brass repair certification or proven equivalent experience
• Pleasant, tactful communication style; ability to explain technical work simply
• Basic computer proficiency (repair ticket software)
• Team-oriented mindset; benches are arranged face-to-face in a well-lit shop (with windows)

Instrument Repair Technician (Woodwind & Brass)

Key Responsibilities:

• Service store-owned rental fleet; evaluate and repair customer- & school-owned instruments
• Use TriTech AIM software to create and process repair tickets
• Shop & Workspace Care: Keep personal and shared benches clean and organized; Operate shop equipment: ultrasonic cleaner, lathe, MDRS dent-removal system
• Customer, Staff & Educator Support: Discuss repair needs in clear, jargon-free language; Coordinate with educational reps to deliver top-quality service to schools

What We’re Looking For:

• Woodwind and brass repair certification or proven equivalent experience
• Pleasant, tactful communication style; ability to explain technical work simply
• Basic computer proficiency (repair ticket software)
• Team-oriented mindset; benches are arranged face-to-face in a well-lit shop (with windows)