Balfour Miami Beach a Registry Collection Hotel - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warmth and top-tier service to make guests feel at home.
• Communication Champ: Clear, confident, and smile-driven communication skills.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with quick thinking and smart action.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details efficiently.

Education & Experience

• High school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Competitive benefits package including medical, dental, vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and a 401k retirement plan.
• Now offering Daily Pay!

Property Information

The Balfour Hotel is located in Miami Beach’s South of Fifth neighborhood, known for its restored Art Deco architecture, tree-lined streets, and strong sense of community. The hotel blends 1940s design with modern touches, featuring a rooftop pool and Mediterranean-inspired dining at Laurel. Staff support a calm, refined guest experience just steps from the beach, with amenities that highlight local culture and craftsmanship. The culinary offerings, including mezze at Laurel and espresso at SoFi Coffee, reflect a vibrant, community-rooted food scene. It's a warm, stylish environment suitable for staff who enjoy delivering thoughtful, hospitality-driven service in one of Miami’s most charming districts.