BALENCIAGA Sales & Client Advisor (Temp) | Austin

Job Description

General Responsibilities

• Achieve sales goals
• Open and close the store
• Ensure stockroom is organized and merchandise is accessible
• Assist management in overseeing day-to-day operations
• Work towards balanced strengths in sales, operations, merchandising, and personnel management
• Maintain great interpersonal skills for clear, effective communication with all departments, stores, colleagues, and staff
• Handle customer complaints and feedback appropriately and in a timely manner
• Support, follow, implement, and enforce store operations manual
• Provide feedback on updates/changes to the store operations manual
• Enforce all sustainability policies implemented by the company

Stock, Inventory & Loss Prevention Management

• Ensure store shrinkage by working with the Stock Associate / Operations Manager / Sales Team
• Ensure cash registers and safes are functioning properly
• Enforce back-of-house standards for cash/change accuracy and timely bank deposits

Visual Management

• Aid with implementation of visual displays and merchandising as directed by the Store Manager and Corporate
• Communicate company information related to visual standards to the team

Store Maintenance Management

• Oversee daily cleaning and physical upkeep of the store
• Fixtures, shelving, carpeting, lighting, and supplies: Maintain highest standards in functioning, presentation, and maintenance of store property
• Ensure proper levels of supplies are on hand at all times

WHO YOU ARE

• 3+ years of experience in a similar role, preferably within other retail or fashion companies
• Excellent communication skills (both verbal and written)
• Proven ability to drive results in a selling role, exceeding individual and store goals
• Strong business acumen through a genuine passion for the fashion industry
• Strategic vision to develop the business and high level of personal performance

WHY WORK WITH US?

This is an exciting opportunity to join Balenciaga's Austin team as a Sales & Client Advisor (Keyholder) who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build, and sustain high-performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

DIVERSITY COMMITMENT

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for, and it is part of our interview process to discuss how to excel in our company.