Balance Control Specialist

About the role

The Balance Control Specialist will perform daily balancing of bank core systems, teller cash, general ledger accounts, ATM terminals, official checks, and more. They will investigate and resolve outages, process various types of checks, maintain teller over/short general ledger accounts, assist with training and cross-functional support, recommend and implement productivity improvements, and support fraud trend investigations and compliance training.

Responsibilities

• Perform daily balancing of bank core systems, teller cash, general ledger accounts, ATM terminals, official checks, and more.
• Investigate and resolve outages, providing documentation for audits and management.
• Process various types of checks (Official, COD Interest, IRA, Christmas Club) and approve related wires.
• Maintain teller over/short general ledger accounts.
• Assist with training and cross-functional support within the department.
• Recommend and implement productivity improvements with management approval.
• Support fraud trend investigations and compliance training.

Requirements

• High School Diploma or equivalent required; associate or bachelor’s degree preferred.
• 1–2 years of experience as a Teller or in a related banking role preferred.
• Familiarity with federal banking regulations and balancing procedures.
• Strong computer skills, including proficiency in Microsoft Office (Outlook, Excel, Word).
• Excellent verbal and written communication skills.
• Detail-oriented with strong problem-solving abilities.
• Ability to work independently in a time-sensitive environment.
• Team-oriented with a willingness to cross-train and support others.

Conditions of Employment

• Must be able to pass a criminal background & credit check.

Pay

USD $37,440.00 - USD $45,185.00 /Yr.