Bakery Supervisor

Responsibilities

• Assist in preparing raw materials according to receipts or by following the supervisor's instructions
• Assist with the preparation of the baking process, including forming, cutting, shaping, and baking dough. Combines measured ingredients in bowls of mixing, blending, or cooking machinery. Follow receipts to prepare drinks
• Ensure products have proper signage and are well merchandised following company standards; showcase quality and freshness to drive sales in the department
• Unload and break down deliveries, and arrange stockroom properly; stock shelves with products; refill products to meet customer needs and rotate products using First-In First-Out (FIFO) method
• Be aware of the expiration dates of products, so that older products can be taken off the shelves, and newer products can be ordered and stocked on time.
• Wrap and pack the items at the customer's request accurately and efficiently
• Maintain safe working environments and comply with the internal procedure or safety code to meet government regulation
• Coordinate cleanliness and maintenance needs with the Maintenance Department
• Responsible for controlling, safeguarding, and monitoring all department assets, ensuring policies and procedures are implemented for control of assets
• Handle expired and recalled products properly under supervisor’s instructions. Be responsible for the efficient utilization of materials to minimize dumping
• Follow supervisor’s instructions and do a demo to promote department sales
• Greet customers and provide excellent services to address their needs in a timely fashion. Answers customer questions and introduces product samples to attract customers
• Follow all cash handling procedures and complete the check-out process accurately and efficiently
• Perform other duties as for business needs

Requirements

• Previous experience working in a bakery or customer service area is preferred
• Ability to follow instructions and procedures
• Working knowledge of the baking process
• Standing for extended periods is commonly required
• Good manual dexterity for the use of processing equipment such as cutter or labeling
• Ability to lift 30 lbs or more with appropriate equipment

Skills

• Good customer service skills
• Good time management skills
• Good interpersonal skills and willingness to work as a team

Schedule