BAKERY/LEAD CAKE DECORATOR

Responsibilities

• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Prepare bakery items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness.
• Review sell by dates and take appropriate action.
• Properly use kitchen equipment, stove, computerized scale, and freezer.
• Keeps cases full and fresh based on Bakery Standards.
• Partakes in ideas and development of sales in the cake and pastry area.
• Answers customer or associate questions on the telephone or in person and provides information and assistance for any and all cake decorating orders.
• Communicates with Bakery Manager on any needs for cake area.
• Responsible for keeping track of inventory pertaining to cake or pastry including product needs to produce or fill, supplies, kits, rings and any items needed for special orders.
• Checks to make sure the cake kit book is updated and kit is in stock.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store’s layout and be able to locate products when requested by customer.
• Stay current with present, future, seasonal and special ads.
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• PRACTICE PREVENTIVE MAINTENANCE BY PROPERLY INSPECTING EQUIPMENT AND NOTIFY APPROPRIATE DEPARTMENT OR STORE MANAGER OF ANY ITEMS IN NEED OF REPAIR.
• NOTIFY MANAGEMENT OF CUSTOMER OR EMPLOYEE ACCIDENTS.
• REPORT ALL SAFETY RISK, OR ISSUES, AND ILLEGAL ACTIVITY, INCLUDING: ROBBERY, THEFT OR FRAUD.

Qualifications

• Minimum Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math
• Current food handlers permit
• Desired Bakery/Cake Decorating experience
• Retail experience