Bakery Counter Worker

Key Responsibilities

• Greet guests warmly and provide friendly, attentive service at the bakery counter.
• Aid guests in selecting bakery items and describe products when needed.
• Packaged baked goods carefully for dine-in or takeout service.
• Operate the point-of-sale (POS) system to process orders and payments.
• Maintain clean and attractive bakery displays and counters.
• Restock bakery cases and retail shelves as needed.
• Label and organize bakery items according to quality and freshness standards.
• Answer guest questions regarding ingredients, flavors, and menu offerings.
• Assist with basic barista duties such as preparing coffee and espresso beverages when needed.
• Support café and beverage service during busy periods.
• Maintain cleanliness of the bakery counter, work surfaces, and equipment.
• Follow food safety and sanitation standards.

Essential Skills

• Strong hospitality and guest service mindset
• Friendly and confident communication skills
• Ability to multitask in a fast-paced environment
• Basic familiarity with POS systems or willingness to learn
• Interest in coffee service or willingness to learn barista skills
• Attention to cleanliness and visual presentation
• Dependability and punctuality

Qualifications

• Previous bakery, café, or retail food service experience preferred
• Food handler certification preferred
• Strong attention to detail and customer service skills