Bakery Associate

Job Summary

Aids in the daily operations of the bakery department. Enhances customer confidence and loyalty through consistent and compliant operating conditions. Serves fresh and appealing products with courteous, knowledgeable, and prompt service.

Responsibilities

• SERVICE: 60%

  • Create welcoming, respectful, and appreciative environments for customers.
  • Ensure daily conditions meet company standards for product availability, freshness, quality, and value.
  • Offer product samples, answer questions, and assist customers in finding or suggesting products.
  • Handle customer requests and special orders promptly and accurately.

• LEADERSHIP: 20%

  • Promote trust and respect among associates through collaboration, teamwork, and clear communication.
  • Adhere to local, state, and federal laws, and company guidelines.

• FINANCIAL: 10%

  • Maintain awareness of inventory and report discrepancies.
  • Inspect and package products for sale, preparing and labeling them according to company standards.
  • Utilize production planning tools to ensure accurate production of fresh products and follow discard or markdown processes.
  • Maintain proper temperatures for food safety and document temperature logs.

• COMPLIANCE/SAFETY: 10%

  • Maintain company standards for safety, proper food handling, sanitation, and productivity.
  • Comply with regulatory requirements for food safety, USDA & COOL, and DOA.
  • Execute product recalls and withdrawals promptly, securing and removing items from customer access.
  • Report and address safety risks, illegal activities, and unsafe conditions.
  • Ensure adherence to wage and hour policies and regulations.

Qualifications

• Required Education

  • N/A

• Preferred Education

  • N/A

• Relevant Experience

  • Supervisory experience: 0 - 3 years minimum

• Knowledge, Skills & Abilities

  • Must be 18 years of age.
  • Authorization to work in the United States or the ability to obtain the same.
  • Successful completion of pre-employment drug testing and background check.
  • Strong customer service skills.
  • Exceptional interpersonal, motivational, and communication skills.
  • Operate bakery equipment according to company guidelines.

Environmental Factors

• Retail - Bakery

  • Physical Demands:
  • Stand or walk on various types of flooring.
  • Utilize manual dexterity.
  • Talk, see, hear, smell, and perform repetitive movements with both hands and/or both feet.
  • Sit, balance, stoop, kneel, crouch, and climb up to 10 ft.
  • Working Conditions:
  • Indoor, outdoor, cold, freezing, heated, and wet/humid working conditions.
  • Safety Risk Factors:
  • Twist back and/or neck.
  • Walk on a slippery or cluttered floor surface.
  • Work with hazardous equipment and be exposed to sharp objects.
  • Exposure to loud noise, skin irritants, nuisance dust, fumes, and sprays, hazardous cleaning solutions, and other toxins.
  • Use of cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts, powered cutting equipment, such as slicers, saws, grinders, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, and personal protective equipment like goggles, gloves, cutting gloves, fryer gloves, oven gloves, back brace, puller, and box cutter.

  Department Specific Required Equipment

  • Powered cutting equipment, such as slicers, saws, grinders, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment.

  Overall Required Equipment

  • Cleaning supplies and equipment.
  • General office equipment.
  • Register.
  • Pricing gun.
  • Scales.
  • Scanner.
  • Variety of material handling equipment, such as racks, carts, pallet jacks, shopping carts.

  Personal Protective Equipment

  • Goggles.
  • Gloves.
  • Cutting gloves.
  • Fryer gloves.
  • Oven gloves.
  • Back brace.
  • Pulling requirement: 250 lbs.
  • Lifting requirement: 35 lbs.