Backup Client Advocate (Daytime shifts) - Childrens Center and Domestic Violence Center

About the role

Position: Backup Client Advocate
Program: Children's Center and Domestic Violence Center
Status: PRN, Hourly, Coverage: Day shifts only 8:00a-4:00p

Responsibilities

• Completes intake and discharge paperwork for clients in shelter.
• Teaches basic life skills to clients, addressing their individualized needs.
• Provides support for clients.
• Provides advocacy and assistance with meeting case management/treatment goals.
• Provides transportation for clients as needed.
• Dispenses medications to clients according to med tech certification guidelines.
• Maintains accurate documentation and client records.
• Performs general clerical duties, answers telephones, and answers hotline.
• Affords assistance to volunteers and utilizes their time to help meet client needs.
• Attends and participates in weekly staff meetings/case reviews.
• Maintains a clean environment as necessary, including cleaning facility areas, office area, laundering linens, and completing other household tasks as needed and/or assigned.
• Unloads, sorts, and organizes donations received by the program.
• Records donations on the appropriate form and completes a thank you card for the donor.
• Creates menus for the program and submits grocery request to designated staff.
• Prepares and cooks meals for clients as required.
• Acts as coverage advocate on call.
• Participates in Performance and Quality Improvement activity is required by each employee.
• Performs other duties as assigned.

Qualifications

• Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities

• Directly supervises 1-2 volunteers in the shelter as needed.
• Carrries out supervisory of volunteer responsibilities in accordance with the organization's policies and applicable laws.

Education and Certifications

• Med Tech Certification
• CPR
• Class E Chauffeur’s License within 30 days from the date of hire.
• Current Food Handlers License if required for the position.

Physical Demands

• Frequent exposure to fumes, airborne particles, or communicable diseases.
• Occasional exposure to outside weather conditions.
• Frequent exposure to noise levels in the work environment.
• Frequent exposure to risk of violence and secondary trauma.

Additional Requirements

• At least 20 years of age, passed a background check and Family Care Safety Registry screening, fingerprint screen, drug screen and have a valid driver’s license and proof of insurance.
• Position requires CPR, Med Tech Certification and Chauffeur’s License within 30 days from the date of hire.

Benefits

• All full-time positions are eligible for generous benefit package including medical, dental, vision, life and disability insurance, PTO, paid holidays and a 401K Plan with Employer Match.
• Some regular part-time positions are eligible for partial benefits.