Client Service Representative - Daytime Weekday
Animal Emergency & Specialty Center of Chattanooga · Chattanooga, TN · 3 days ago
On-siteOTHRFull-time
Description
Join our veterinary team as a Client Service Representative (CSR)! You'll be the first point of contact for our clients while helping keep the hospital running smoothly.
Responsibilities
- Greet clients and provide exceptional customer service
- Answer phones, schedule appointments, and obtain patient medical history
- Process invoices and payments
- Verify patient immunization and testing status
- Communicate with veterinarians and technicians regarding patient arrivals and treatments
- Fill prescriptions, food orders, and over-the-counter products as directed
- Accurately enter information into the practice management software
- Assist with additional duties as assigned
Preferred Qualifications
- High school diploma or equivalent
- Veterinary or customer service experience preferred
- Strong communication and organizational skills
- Ability to lift 30–50 lbs.
Schedule
Monday–Thursday, 7:00 AM–4:00 PM
Benefits
- Paid time off
- Health insurance
- Dental Insurance
- Vision insurance
- Employee discounts
- Flexible schedules
- 401K with company match
- Training and Career development