Backroom Coordinator

About the Role

Grow your career at Marshalls, part of the TJX Companies. This role is responsible for executing receiving and merchandising standards while ensuring associates process efficiently and effectively as a team. You will help create an excellent customer experience by engaging with customers and maintaining a clean, organized store.

Responsibilities

• Role model exceptional customer service and create positive internal and external customer experiences
• Promote a culture of honesty, integrity, and confidentiality
• Orchestrate truck delivery and prioritize processing merchandise onto the sales floor
• Train and mentor associates on merchandising and processing principles
• Ensure merchandise is properly tagged, hung, secured, and coded
• Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor
• Ensure associates complete tasks according to store plan and prioritize as needed
• Monitor team productivity and provide coaching as necessary
• Organize and rotate back stock for easy replenishment
• Maintain merchandising philosophy and signage standards
• Maintain organizational, cleanliness, and recovery standards for the backroom area
• Ensure compliance with recycling and hazardous waste programs
• Communicate priorities and progress updates accurately with management and associates
• Provide and accept recognition and constructive feedback
• Partner with management on associate training needs to increase effectiveness
• Ensure adherence to all labor laws, policies, and procedures
• Promote credit and loyalty programs
• Support and participate in store shrink reduction goals and programs
• Promote safety awareness and maintain a safe environment
• Perform other duties as assigned

Requirements

• Able to work a flexible schedule, including nights and weekends
• Superior communication and organizational skills with attention to detail
• Capable of multitasking and responding appropriately to changes or unexpected situations
• Team player, working effectively with peers and supervisors
• Capable of lifting heavy objects with or without reasonable accommodation
• Able to train others
• 1 year of retail experience and 6 months of leadership experience

Benefits

• Associate discount
• Employee Assistance Program (EAP)
• Smoking cessation support
• Bereavement leave
• 401(k) associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union membership
• Referral bonuses

Those who meet service or hours requirements are also eligible for:

• 401(k) match
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Health care Flexible Spending Account (FSA)
• Life insurance
• Short- and long-term disability
• Paid parental leave
• Paid holidays, vacation, and sick time
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

All benefits are provided in accordance with the terms of the applicable plan or program and may change over time.

Pay

This position has a starting pay range of $13.75 to $14.25 per hour. Actual starting pay is determined by relevant skills, qualifications, and experience.