Backend Engineer (Ruby), AI Engineering: Agent Observability

Remote – US based candidates only, no visa sponsorship available

About the role

This role will lead work at the intersection of data, AI-enabled capabilities, and scalable technology delivery. You will work across engineering, product, operations, and business stakeholders to translate complex requirements into practical technology solutions. The position offers the opportunity to influence architecture, execution quality, and the technology capabilities that enable long-term growth within a technology-driven environment.

Responsibilities

• Develop and maintain features for Agent Observability in the company’s backend and AI systems
• Collaborate with product and engineering teams to deliver iterative product enhancements
• Design, implement, and review backend APIs ensuring scalability and reliability
• Enhance automated testing frameworks to improve code quality and reliability
• Share engineering standards and practices to promote responsible AI integration
• Participate in on-call rotations for troubleshooting and root cause analysis of production issues

Qualifications

• 5+ years experience with Ruby on Rails for production apps, including APIs and data models
• Strong understanding of REST and GraphQL API design, including scalability and maintainability
• Proficient with SQL and PostgreSQL, capable of writing efficient queries
• Practical experience with AI tools and deploying AI-powered backend features
• Familiarity with Python or Vue is a plus, supporting a fuller stack development role
• Excellent communication skills, especially in a remote, asynchronous team setting
• Open to continuous learning and collaboration across different domains

Benefits

• Comprehensive health, financial, and wellness benefits
• Flexible Paid Time Off policy to promote work-life balance
• Participation in Team Member Resource Groups for community support
• Equity Compensation and Employee Stock Purchase Plan opportunities
• Access to a Growth and Development Fund for career advancement
• Generous Parental Leave policy to support family needs

Pay

$120,000 – $150,000 annually