Backend Engineer, Growth & Agents
About the role
We’re looking for a Senior Backend Engineer to join our Growth engineering pod, part of a combined Growth & Agents organization building the next generation of AI-powered customer communication. This team is responsible for the systems that power how personal injury law firms engage with clients at scale, from AI outreach agents and configurable communication workflows to a centralized communication hub spanning email, SMS, and voice.
As one of the senior backend engineers on the team, you’ll own technical decisions end-to-end, from shaping ambiguous product ideas through production. You’ll partner closely with Product and Design, influence the direction of the platform, and help solve open-ended engineering problems where there isn’t always a clear right answer. With a small team supporting a broad product surface, you’ll have significant ownership and the opportunity to shape both the architecture and the product itself.
Responsibilities
- Ship backend features and services across EvenUp's Growth pod—from multi-channel outreach agents to configurable communication workflows.
- Own technical decisions within your scope end-to-end, from design through production.
- Partner closely with Product and Design on ambiguous, evolving specs, especially around bespoke customer customization requests.
- Build for low-latency, high-performance needs as usage scales.
- Contribute across the team's email, SMS, and voice channel work.
Requirements
- A strong track record of shipping production systems end-to-end, and the ability to clearly explain the technical decisions you made and what you learned.
- Comfortable working through ambiguity and solving problems that don’t come with a predefined solution.
- Strong technical depth and the ability to dive into the details of your own work rather than speaking in generalities.
- Experience with TypeScript and/or Python is a plus.
- Experience building AI-powered products, conversational AI, communication platforms, or SMS/compliance systems is an even bigger plus.
- Around 5-8 years of software engineering experience as an individual contributor.
- We’re looking for builders who enjoy owning technical problems rather than pursuing people management.
Schedule
This is a hybrid role, with an expectation of being in our Toronto or San Francisco office three days per week.
Benefits
- Choice of medical, dental, and vision insurance plans for you and your family.
- Additional insurance coverage options for life, accident, or critical illness.
- Flexible paid time off, sick leave, short-term and long-term disability.
- 10 US observed holidays, and Canadian statutory holidays by province.
- A home office stipend.
- 401(k) for US-based employees and RRSP for Canada-based employees.
- Paid parental leave.
- A local in-person meet-up program.
- Hubs in San Francisco and Toronto.
(Please note the above benefits & perks are for full-time employees.)
Pay
Compensation Range: CA$160K - CA$230K