Jobs · Customer Service · Colorado

Back Server - Aspen Mountain Club - Winter

The Little Nell · Aspen, CO · 1 mo ago
On-siteCustomer ServiceFull-time

About the role

The Back Server serves food and beverage and follows up with guests in a timely and professional manner according to established standards. This position requires in-depth knowledge of the menu. This position reports to the Restaurant Manager.

Job Posting Deadline: Applications for this position will be accepted until September 27, 2026.

Responsibilities

  • Use suggestive selling technique for food and beverage
  • Attend daily pre-meal tasting and pre-shift meeting
  • Ensure friendly greeting to all guests and take orders, serve food and beverage requests promptly
  • Check with guest during meal for guest satisfaction
  • Responsible for guest check and proper payment
  • Assist in clearing and set-up of tables before, during and after service
  • Make manager aware of all guest comments and complaints
  • Is familiar with Colorado liquor laws; does not serve intoxicated guests or minors
  • Other duties as assigned

Qualifications

Education & Experience:

  • High school diploma or equivalent preferred
  • At least 1 year experience working in a restaurant

Knowledge, Skills & Abilities:

  • Familiarity with Forbes 5-Star standards and procedures
  • Proficiency in communicating clearly both verbally and in writing to team members and customers
  • Basic knowledge of wine, food and cooking methods
  • Understanding on how to assist customers and meet their needs effectively
  • Ability to work in collaboration with others to achieve team goals
  • Attention to detail
  • Ability to quickly adapt to changes in processes, customer flow, environments, and tasks
  • Ability to engage with customers in a positive and helpful manner

Benefits

  • This position is classified as a seasonal full-time position eligible for the following benefits:
  • Enrollment dates differ across the various programs.
  • Paid Time Off Programs
  • Paid Leave Programs
  • Employee Ski Pass and Dependent Ski Passes
  • Other company perks

Work Environment

  • Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of

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