Back Server - Ajax Tavern - Summer

About the role

The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town.

Responsibilities

• Use suggestive selling technique for food and beverage
• Absorb daily pre-meal tasting and pre-shift meeting
• Ensure friendly greeting to all guests and take orders, serve food and beverage requests promptly
• Check with guest during meal for guest satisfaction
• Responsible for guest check and proper payment
• Aid in clearing and set-up of tables before, during and after service
• Make manager aware of all guest comments and complaints
• Be familiar with Colorado liquor laws, does not serve intoxicated guests or minors
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent preferred
• At least 1 year experience working in a restaurant
• Familiarity with Forbes 5-Star standards and procedures
• Proficiency in communicating clearly both verbally and in writing to team members and customers
• Basic knowledge of wine, food and cooking methods
• Understanding on how to assist customers and meet their needs effectively
• Ability to work in collaboration with others to achieve team goals
• Attention to detail
• Ability to quickly adapt to changes in processes, customer flow, environments, and tasks
• Ability to engage with customers in a positive and helpful manner