Back Office Technician (FLOATER)

Essential Functions

• Ensures a positive and professional environment where patients feel comfortable;
• Prepares patients for treatment and assists doctors;
• Collections and documents the patient’s chief complaint;
• Verifies patient’s ocular and medical health history;
• Documents any medications patient is taking;
• Obtains consents from patients;
• Ensures patients read and sign the consents;
• Performs Refractions;
• Administers basic Visual Acuity (VA) assessments;
• Performs intraocular pressure (IOP) tests with a Tonopen unit;
• Takes Fundus photos;
• Administers a Visual Field (VF) test;
• Performs Flourescein Angiogram (FA) procedures;
• Performs Indocyanine Green Angiography (ICG) procedures;
• Administers topical ophthalmic and dilation medications to patients;
• Maintains a clean, sterile, and stocked exams rooms;
• Provides written instructions and/or patient education materials for the patient to review at home;
• Ensures patient understands all instructions;
• Provides accurate documentation and summarization of an ocular examination, while maintaining patient flow and communication regarding appointment status;
• Files patient forms and updates information in CareCoud/EMR system;
• In some clinics, may be required to drive patients in a company-provided vehicle;
• Maintains an appropriate professional appearance and demeanor in accordance with Company policies;
• Keep commitments and keep direct supervisor informed of work progress, timetables, and issues;
• Maintain strict compliance with State, Federal and other regulations (e.g., OSHA, WC, HIPAA, ADA, FEHA, DOL, HR policies and practices).

Requirements

• High School education, GED or equivalent;
• Valid driver’s license and automobile insurance;
• Ability to travel to multiple clinics within assigned region on a regular basis;
• Desirable Experience in the Ophthalmic or Optometric Industry;
• Experience as a Back Office Technician;
• Certified Ophthalmic Technician (preferred) or Certified Ophthalmic Assistant (preferred);
• Valid Driver’s License may be required based on clinic location(s).