Back Office Cashiering Clerk

About the role

The Vehicle Services Unit exists to ensure compliance with the laws that govern the vehicle title and registration process as outlined in the Colorado Revised Statutes. This position is primarily an on-site position. The employee may be required, on occasion, to work from home for brief periods of time.

Responsibilities

• Acceptance or rejection of applications and associated fees
• Analysis of documents to ensure completeness
• Validating requests to process
• Accept and record payments
• Mail record search requests and secured inventory
• Processing payments for duplicate title applicants, motor vehicle records searches, horseless carriage, and low powered scooter
• Reconciling cash drawer and cash receipt reports of physical monies collected
• DMV video: View Video

Requirements

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description: G3A3XX ADMINISTRATIVE ASSISTANT II

Minimum Qualifications: Experience Only: Two (2) years of relevant experience in General Clerical and/or Cashiering.

Education And Experience: A combination of related education in Business Administration, Accounting, Public Administration, Management, Information Technology, or similar fields and/or relevant experience in General Clerical and/or Cashiering equal to two (2) years.

Qualifications

• Experience providing exceptional customer service in the call center and/or online
• Data entry including: entering information into a program or database (appointments, contact information, customer records)
• Regular, daily work responsibilities utilizing equipment and software used in offices (E-Mail, Microsoft Office programs (Word, Excel, PowerPoint), Google Apps, etc.)
• Regular, daily work responsibilities utilizing computer systems, scanners, printers, copiers, fax machines and other technologies
• Typing professional emails, letters, reports, briefings, forms, memoranda, etc.
• Reviewing and comparing data for accuracy and completeness
• Gathering specified information and compiling routine reports

Skills

• One plus years working in a complex, high volume regulatory workplace
• Career progression in a general clerical and/or customer service position
• Strong analytical skills
• Organized time management skills
• Accuracy and attention to detail
• Ability to adapt to a changing work environment
• Experience working in a fast paced, high stress environment
• Experience or familiarity working in Google Suite
• Experience or familiarity working in a complex, high volume regulatory workplace
• Previous audit experience

Conditions of Employment

• Residency: Must become a resident of the State of Colorado.
• Relocation timeframe depends on DOR needs and is typically 30 to 60 days after an offer is accepted.
• Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.
• All personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy.
• Final candidates must also complete a successful nationwide background investigation and reference check prior to appointment.
• Certain positions based on duties may require scheduled background investigations.

Supplemental Information

• Equity, Diversity, and Inclusion Compliance: The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.