Grocery Clerk

About the role

Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. Today, we’re proudly serving Pick ‘N Serve customers in 89 stores throughout the state. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Responsibilities

• Helps customers discover new items or products they inquire about.
• Informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
• Checks product quality to ensure freshness.
• Reviews "sell by" dates and takes appropriate action.
• Provides customers with fresh and non-perishable grocery products that they have ordered.
• Reinforces safety programs by complying with safety procedures and identifying unsafe conditions.
• Notifies management of customer or employee accidents.
• Adheres to all food safety regulations and guidelines.
• Ensures proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Stays current with present, future, seasonal and special ads.
• Labels, stocks, and inventories department merchandise.
• Reports product ordering/shipping discrepancies to the department manager.
• Acts with honesty and integrity regarding customer and business information.
• Manages conflict in a reasonable, nonconfrontational and cooperative manner.
• Provides support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Skills

Ability to work cooperatively in a high-paced and sometimes stressful environment.

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

Ability to act with honesty and integrity regarding customer and business information.

Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Benefits

We offer comprehensive benefits to support your Well-Being, including:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Tuition reimbursement up to $21,000 in your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

Schedule

Flexible scheduling in full- and part-time roles.

Pay

Compensation is commensurate with experience.