Back Office Assistant - Surgery Scheduler

Essential Duties and Responsibilities

• Full time surgery scheduler.
• Management of insurance authorizations & appeals
• Anticipates the needs of the clinic
• Ability to communicate well with patients, peers, surgeons, and surgical partners
• Candidate must have ability to manage a changing schedule and work with those involved
• Contact insurance companies for authorization for surgery
• Schedule surgeries and send appropriate paperwork to the patient
• Update patient demographics to include verification of insurance
• Direct patients to labs and obtain medical clearance
• Answer patient related questions
• Cook up emergency surgical situations
• Scan all patient related documents after charges are completed

Qualifications/Experience

• Strong experience with surgical procedures and pre-authorizing procedures
• 2+ years of experience as a surgical scheduler
• Experience with EMR is required
• Microsoft Office experience
• Exceptionally organized, great communication skills and strong attention to detail
• Clinical Orthopedic and/or Surgery experience is required
• Strong Coding knowledge
• High school diploma or equivalent required
• Minimum two years' experience in a surgeon’s office