Back of House Event Attendant
About the role
The Mallory is Convene Hospitality Group’s premier new event destination located within the historic Terminal Warehouse in West Chelsea, New York. It reimagines a landmark 19th-century freight hub into a dynamic 50,000-square-foot venue blending original industrial architecture with modern design and technology. The venue hosts everything from galas and fashion shows to weddings and private celebrations for up to 550 guests. We are building a hospitality-oriented team dedicated to delivering thoughtful, high-touch experiences for every client and guest.
Responsibilities
- Ensure all client-facing areas, restrooms, and common spaces remain immaculate and fully stocked to reflect the premium standards of the venue.
- Act as a quick-response resource for spills or urgent needs, resolving issues quietly and efficiently while events are in progress.
- Monitor the space throughout the event to ensure the venue stays gallery-ready from the first arrival to the final attendee.
- Support the arrival and organization of vendor, client, and internal deliveries while keeping the operations team in the loop.
- Work with the setup and breakdown teams to transition the space between events, including the careful movement of furniture and gear.
- Handle waste and recycling flows to keep back-of-house areas and service corridors clear, safe, and organized.
- Ensure that all FOH, BOH, and kitchen equipment is cleaned and sanitized regularly, operates correctly, and is vendor-ready before and after each event while following health and safety regulations.
- Provide vendor support and oversight at all times throughout an event lifecycle.
- Perform routine upkeep like surface cleaning, dishwashing, polishing, paint touch-ups, and lighting updates to keep the venue looking its best.
- Use internal systems to flag facility issues and repair requests, helping maintain the integrity of the building.
- Follow all health and safety protocols to create a clean and secure environment for the entire crew and our clients.
Requirements
- Previous experience in hospitality, janitorial, custodial, or facilities support preferred.
- Ability to work independently and take initiative while staying responsive to team needs.
- Strong attention to detail and pride in maintaining a clean, professional environment.
- Physical ability to lift up to 50 lbs., stand/walk for long periods, and perform repetitive tasks.
- Flexibility to work nights, weekends, and holidays based on event schedules.
- A positive, service-oriented attitude and reliability are a must.
Qualifications
- High school diploma or equivalent.
- Experience in a similar role preferred.
Skills
- Attention to detail.
- Physical stamina and strength.
- Customer service orientation.
- Organizational skills.
- Health and safety compliance.
Benefits
We offer competitive compensation, including a full-time hourly rate of $21 per hour with overtime eligibility. Additionally, this role is eligible for Convene's annual incentive performance bonus plan. We also provide a comprehensive benefits package, including:
- Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits.
- Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.
- Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
- Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
- Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.
Pay
Full Time Hourly Rate: $21 per hour with overtime eligibility
Schedule
Flexible availability required for varying event calendar