Back Floor Supervisor - RDA / DA

About the role

The Back Floor Supervisor performs a variety of dental assisting duties while promoting a safe and cleanly environment for providing quality dental care. These duties include, but are not limited to, supervising all Non-professional Dental back office employees; assisting the doctors; communicating effectively with patients (or parents if patient is a child); maintaining equipment and inventory; and following standard precautions, OSHA and HIPAA requirements, and dental board auxiliaries’ regulations.

Responsibilities

• Open/close the back office as instructed
• Ensure dental office is a safe environment
• Supervise the Registered Dental Assistants, Dental Assistants, and Sterilization Assistants
• Assist the Office Manager in implementing the Code of Safe Practices and monitoring OSHA and HIPAA compliance
• Schedule and coordinate patient flow between departments
• Monitor supply utilization to optimize use and minimize cost
• Order supplies (including oxygen), check all invoices, and return them to Office Manager on a daily basis
• Maintain the prosthetic laboratory schedule
• Review charts on daily basis to determine if everything has been documented and if the patient had all work done for which she/he was scheduled
• Avoid leaving impressions unfinished or unsealed overnight
• Record, in a log book, the date prosthetic cases are sent out, and when they are due back
• Pack lab cases and send them out the same day
• Check lab cases daily; ensure that patients are rescheduled when cases were expected but not received
• Coordinate equipment repairs with Office Manager
• Supervise the oiling of handpieces
• Clean and maintain all equipment in accordance with the maintenance guidelines
• Turn off all equipment nightly, including the vacuum, compressor, etc.
• Ensure that hazardous products are properly labeled
• Communicate all necessary repairs immediately

Requirements

• Valid RDA Certification/License
• Valid CPR and First-Aid certification
• Current Radiographic Certification required
• Graduation from an accredited Dental Assisting School preferred
• Minimum 1 year of recent experience as a DA/RDA preferred
• Bilingual: English & Spanish required (if the geographic location of the office does not require the applicant to be bilingual, applicants who only speak English may be considered)
• Ability to obtain an NPI
• Strong written and verbal communication skills
• Ability to work with people of all ages (i.e. Children)
• Ability to work in a fast paced environment and able to multitask
• Ability to maintain outgoing, friendly attitude with patients and coworkers
• Ability to work with interruptions and to manage multiple priorities
• Ability to work with minimal supervision
• Ability to be organized
• Technological Skills: Autoclave/Chemiclave, Ultrasonic, X-Ray Machine, X-Ray Processor, X-Ray Duplicator, Intra-oral Camera, O2 and N2O, Handpieces, Digital X-ray, Work Schedule, Physical Demands, Work Conditions and Risk, Independent Action, Limitations and Disclaimer