Floor Supervisor/RDA

About the role

Join our Western Dental/Brident Offices as a Floor Supervisor and take the next step in your dental career. We operate modern, fully equipped dental practices and provide excellent professional, financial, and personal growth opportunities for our team members.

Responsibilities

• Supervise all back office staff including scheduling, training, performance evaluations, and holding staff accountable
• Participate in the hiring, selection, and retention of back office staff
• Manage patient care by partnering with dentists, providing pre- and post-treatment instructions, and ensuring patient satisfaction
• Monitor patient flow by reviewing sign-in sheets and appointment books, and adjust schedules as needed
• Ensure sterilization of the office and equipment
• Maintain compliance with all OSHA, Dental Board, and corporate policies and procedures
• Conduct weekly, monthly, and quarterly inspections
• Maintain dental supplies and inventory; stock operatories, restrooms, lab, etc.
• Lead, inspire, and motivate back office staff
• Participate in monthly operational meetings
• Prioritize Ultimate Patient Experience (UPE)

Requirements

• Experience supervising a team of 8-12 members with demonstrated authority, delegation skills, and accountability
• Working knowledge of dental equipment, terminology, OSHA, and safety compliance
• Current X-Ray License (or agreement to obtain one within six months of employment)

Benefits

• Paid Time Off (PTO)
• Medical and dental insurance
• Vision coverage
• 401K plan
• Highly competitive salaries
• Outstanding professional training
• Exceptional growth and career advancement opportunities