Floor Supervisor RDA

About the role

Let us help you take the next step in your career at our Western Dental as a Floor Supervisor. Western Dental offers modern, fully equipped state‑of‑the‑art dental practices where you can be proud to work. The organization supports excellent professional, financial and personal growth for your dental career.

Responsibilities

• Supervise all back office staff including scheduling, training, performance evaluations and holding staff accountable
• Participate in the hiring, selection and retention for back office staff
• Responsible for patient management by partnering with dentists, providing patients with proper pre‑ and post‑treatment instructions and ensuring patient satisfaction
• Monitor patient flow by reviewing the sign‑in sheet and appointment book and making necessary schedule adjustments
• Ensure sterilization of the office and equipment
• Ensure compliance with all OSHA, Dental Board, and Corporate policies and procedures
• Conduct weekly, monthly and quarterly inspections
• Maintain dental supplies and inventory; stock supplies in operatories, restrooms, lab, etc. as needed
• Maintain proper patient treatment records
• Lead, inspire, and motivate back‑office staff
• Participate in monthly operational meetings
• Prioritize UPE (Ultimate Patient Experience)

Qualifications

• Experience supervising a team of 8‑12 team members with the ability to demonstrate authority, delegate responsibility and hold a team accountable
• Working knowledge of dental equipment and terminology, OSHA and safety compliance
• Must have a current X‑Ray license (or agree to obtain one within six months of employment)

Benefits

• Paid Time Off (PTO)
• Medical and dental insurance
• Vision coverage
• 401K plan
• Highly competitive salaries
• Outstanding professional training
• Exceptional growth and career advancement opportunities