Back-End Collector

Duties and Responsibilities

• Manages assigned delinquent accounts generally beginning at 60 days past due through resolution, repossession, legal action, or charge-off.
• Contacts members by phone, text, email, and mail to collect payments, establish arrangements, and resolve delinquency.
• Reviews account history, financial information, collateral position, and prior collection activity to determine appropriate next steps.
• Evaluates repayment plans, hardship options, voluntary surrender, repossession, legal action, and other loss-mitigation strategies.
• Performs skip tracing to locate members, collateral, employers, assets, or updated contact information.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Identifies and reports trends contributing to delinquency, repossession, and charge-off losses.
• May attend bankruptcy meetings, small claims hearings, or other legal proceedings as needed.
• Prepares accounts for charge-off and ensures balances, documentation, collateral status, and collection history are accurate.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Monitors and documents collateral values using approved valuation sources to assess risk, equity position, and potential loss exposure.
• Coordinates repossessions, collateral recovery, valuations, legal referrals, garnishments, foreclosures, and related vendor activity.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and compliles with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.
• Maintains complete and timely account documentation and complies with applicable laws, regulations, policies, and procedures.