Azure ServiceNow Developer

Position Summary

We are seeking an experienced ITOM - Azure ServiceNow Developer to design, develop, and implement ServiceNow IT Operations Management (ITOM) solutions with a strong focus on Microsoft Azure integrations.

Key Responsibilities

• Design, develop, and support ServiceNow ITOM solutions, including Discovery and Service Mapping.
• Integrate ServiceNow with Microsoft Azure for cloud resource discovery, monitoring, and automation.
• Develop and maintain custom scripts, workflows, and integrations using ServiceNow APIs and Azure services.
• Configure and manage MID Servers to support reliable connectivity across cloud and on-premises environments.
• Optimize performance, scalability, and reliability of ServiceNow ITOM implementations and Azure integrations.
• Troubleshoot and resolve technical issues, perform root cause analysis, and implement continuous improvement initiatives.
• Create and maintain technical documentation, including solution designs, configurations, and operational procedures.
• Collaborate with cross-functional teams to support infrastructure management and operational excellence.

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent professional experience.
• 5+ years of ServiceNow platform development experience.
• Strong hands-on experience with ServiceNow ITOM modules, including: Discovery, Service Mapping, Event Management.
• Experience integrating ServiceNow with Microsoft Azure services, including Azure Monitor, Azure APIs, and ARM templates.
• Proficiency in JavaScript, ServiceNow scripting, and REST/SOAP API integrations.
• Experience configuring and supporting MID Servers and infrastructure integrations.
• Understanding of cloud architecture, infrastructure management, and automation concepts.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to work effectively in a fast-paced enterprise environment.

Preferred Qualifications

• ServiceNow certifications related to ITOM or platform development.
• Experience with cloud automation and infrastructure monitoring solutions.
• Knowledge of CMDB best practices and service mapping methodologies.
• Experience working within large-scale enterprise environments.