AZ Business Relationship Manager - Central Phoenix

About the role

The Business Relationship Manager (BRM) supports the Central Phoenix Market. Key responsibilities include acquiring, retaining, and expanding business banking customers' borrowing, deposit, and treasury management needs. This involves profiling and discovering banking needs, offering solutions, sourcing potential business through referrals, and supporting banking center employees.

Responsibilities

• Profile and discover banking needs of business banking customers
• Offer solutions to meet financial objectives
• Seek to source potential business through referrals, business organizations, and existing clients
• Act as a business expert, providing expertise to banking center employees on business products and services
• Support, coach, and provide expertise to banking center employees
• Work well in a team environment by partnering with other colleagues to meet customer needs
• Work with customers in person and by telephone
• Work beyond a standard work week as needed

Requirements

• Knowledge of Retail Banking and working knowledge of commercial business
• 3-5 years of experience working with business in a sales capacity
• Ability to determine business needs, make recommendations, and acquire new relationships
• Ability to source new loan and deposit opportunities and build effective relationships with customers and members of the community
• Ability to work well in a team environment by partnering with other colleagues to meet customer needs
• Ability to work with customers in person and by telephone
• Ability to work beyond a standard work week as needed
• Excellent profiling, listening, influencing, advising, and acquisition skills
• Excellent interpersonal, verbal, and written communication skills
• Strong problem-solving skills and attention to detail are required
• Strong initiative, excellent judgment, comprehensive planning, organization, and follow-up skills
• Bilingual in Spanish preferred
• College degree preferred

Qualifications

• Physically capable of operating vehicles safely, possess a valid driver's license, provide proof of insurance, and have an acceptable driving record
• Essential duty of this position includes driving a vehicle
• Must comply with MidFirst Bank’s Vehicle Use Policy