AWS Workspace Desktop Engineer (VDI)

Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech software enables us to support clients such as Stash, Betterment, SoFi, Webull, and eToro, collectively powering access to the stock market for over 22+ million end customers. At Apex, we are changing how the securities industry operates by reinventing the status quo—digitizing and democratizing systems so that everyone has an opportunity to invest.

About the Role

Apex Fintech Solutions is seeking a Desktop Engineer with expertise in Virtual Desktop Infrastructure (VDI) to support end-user computing in a large-scale financial services environment. The ideal candidate will have experience with AWS-based VDI solutions and financial trading workflows.

Responsibilities

• Oversee and manage the VDI environment (Amazon WorkSpaces, AWS End User Computing)
• Ensure seamless access to developer tools, trading platforms, financial applications, enterprise applications, and market data systems
• Provide timely and accurate oversight for system updates, performance tuning, and incident management
• Manage and maintain observability and reliability solutions for 24x7 monitoring and insights to system and user health data
• Provide tools, knowledge, and access to IT Service and Support teams responsible for end-user experience and issue resolution
• Optimize VDI performance for latency-sensitive applications

Requirements

• Bachelor's degree in a technical field (or equivalent work experience) required
• 3+ years of experience with desktop infrastructure
• Strong VDI implementation knowledge, including Amazon WorkSpaces and AWS End User Computing solutions
• Familiarity with financial trading platform access and performance optimization (order management systems, market data feeds, trading terminals)
• Understanding of financial protocols (FIX, market data feeds, settlement systems)
• Experience supporting regulated environments (e.g., FINRA, SEC compliance, FEDRamp, NIST, SOC)
• Financial services background a plus

Skills

• Strong critical thinking and problem-solving skills
• Demonstrated ability to manage multiple priorities and deadlines
• Adaptable to changing priorities, tasks, and work schedules to meet customer service standards
• Demonstrated ability to quickly learn new technologies and systems and provide instruction on complex processes
• Understanding of low-latency requirements for trading applications

Preferred Qualifications

• AWS certifications (Solutions Architect, SysOps Administrator)
• Experience with financial trading platforms (Bloomberg Terminal, FactSet, Refinitiv Eikon)
• Familiarity with compliance and regulatory requirements in financial services
• Experience with DLP (Data Loss Prevention) and endpoint security in regulated environments

Work Environment

This job operates in a hybrid, office environment 3 days per week.

Benefits

• Healthcare benefits (medical, dental, and vision, EAP)
• Competitive PTO
• 401k match
• Parental leave
• HSA contribution match
• Paid subscription to the Calm app
• Generous external learning and tuition reimbursement benefits

At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.