Systems Development Engineer II, AWS WorkSpaces

About the role

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Amazon WorkSpaces is a managed desktop computing service in the cloud that allows customers to easily provision cloud-based desktops enabling end-users to access documents, applications and resources with the device of their choice, including laptops, iPad, Kindle Fire, Android tablets, and zero clients. With a few clicks in the AWS Management Console, customers can provision a high-quality cloud desktop experience (for Windows or Linux) for any number of users at a cost highly competitive with traditional desktops and half the cost of most virtual desktop infrastructure (VDI) solutions.

We are looking for cross platform systems development engineers who are passionate about building, maintaining, and automating the systems that underpin the robust WorkSpaces-fleet system. In this role you'll help WorkSpaces-Fleet expand into new regions, remove development friction through automation, and collaborate with a team of Systems Developers to help shape the future for the next generation of services to help customers reduce the mean-time-to manage their WorkSpaces. You'll apply your creative and critical problem solving skills to develop and run multi-tenant at massive scale services. WorkSpaces is changing the way that people use computers - come help us make history!

Responsibilities

• Build, maintain, and automate the systems that underpin the robust WorkSpaces-fleet system
• Help WorkSpaces-Fleet expand into new regions
• Remove development friction through automation
• Collaborate with a team of Systems Developers to shape the future for the next generation of services
• Develop and run multi-tenant services at massive scale

Technologies used

On any given day, we use Python, Lambda, DynamoDB, CloudFormation, PowerShell, other public AWS services, and a host of Amazon-internal tools. We don't expect you to be an expert in, or necessarily even familiar with, all of these technologies, but we do expect you to be excited to learn about them.

Basic qualifications

• 2+ years of non-internship professional software development experience
• 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 7+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience
• Knowledge of systems engineering fundamentals (networking, storage, operating systems)
• Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
• Bachelor's degree
• Experience debugging and systems analysis to identify and quickly resolve or mitigate issues
• 5+ years of provisioning, migrating, and managing end user computing and related services experience

Preferred qualifications

• Experience with PowerShell (preferred), Python, Ruby, or Java
• Experience working in an Agile environment using the Scrum methodology
• Knowledge of infrastructure automation delivered through the software development lifecycle in an API-enabled environment, including agile development, software architecture/patterns, and modern cloud services
• Knowledge of fundamentals of networking, security, databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows)
• Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions
• Good understanding of Active Directory and other identity providers such as Jump cloud, Azure Entra

Pay

The base salary range for this position is $129,200.00 - $174,800.00 USD annually in Seattle, WA. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Benefits

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans)
• EAP, Mental Health Support, Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave

About AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

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