AWM, Marcus by Goldman Sachs, Fraud Product Lead, Vice President - Richardson, TX

Overview

Goldman Sachs is seeking a Vice President, Fraud Product Management to join and lead within the growing Product team in the Assets & Wealth Management Division. The role involves defining and implementing comprehensive fraud controls across the customer lifecycle and engaging with senior stakeholders to drive strategic product initiatives.

Responsibilities

• Define and implement comprehensive fraud controls across the customer lifecycle, including account opening, transaction initiation, and servicing.
• Engage with and influence key senior stakeholders across business, product, engineering, and UX teams to develop, prioritize, and own the strategic product roadmap for a significant portion of Marcus's offerings.
• Lead the Product development process, guiding teams to deliver innovative features and functionality, and establish and measure key metrics to ensure a best-in-class customer experience.
• Proactively identify and evaluate emerging industry trends, competitive landscapes, and technological advancements to shape and influence the overall product roadmap and strategic vision.
• Provide strategic guidance and oversight for feature definition, user story development, and agile ceremonies, ensuring alignment with overarching product strategy and business objectives.
• Foster deep collaboration across product management, design, and engineering teams to ensure a cohesive and superior end-to-end customer experience.
• Cultivate strategic relationships with key customers, partners, and internal stakeholders to gather insights and drive product innovation.
• Strategically own, define, and evolve a comprehensive fraud product roadmap, ensuring alignment with broader business goals, driving key performance indicators, and delivering a world-class customer experience.

Requirements

• Minimum of 7 years of progressive product management experience in a fast-paced, agile product development environment, with a significant portion in a leadership capacity.
• Extensive experience working in fraud prevention and/or detection, with a deep understanding of industry best practices and emerging threats.
• Proven track record of leading and mentoring teams, managing complex product portfolios, and successfully launching impactful products at scale.
• Demonstrated ability to influence and manage senior stakeholders across various functions.
• Proficient in product management tools and methodologies (e.g., JIRA, Confluence, road mapping software).

Qualifications

• Bachelor's Degree required.
• MBA or advanced degree in a relevant field preferred.
• Strong understanding of technical architectures and systems, with experience in technical product management.
• Prior consumer banking/financial services experience, particularly within deposits or payments.
• Experience with large-scale enterprise product launches or transformative initiatives.
• Deep understanding of the regulatory landscape within financial services.

Skills

• Exceptional strategic thinking, analytical, and problem-solving skills, with a proven ability to translate complex data into actionable product strategies.
• Demonstrated leadership and executive presence, with the ability to inspire and motivate teams, and influence senior stakeholders.
• Superior communication and presentation skills, capable of articulating complex product visions and strategies to diverse audiences, including executive leadership.
• Adept at navigating ambiguity and driving decision-making in a dynamic, fast-paced environment.
• Strong mentorship and talent development capabilities.
• High degree of ownership and accountability for strategic outcomes.

Benefits

Goldman Sachs offers a comprehensive benefits package designed to support the health, financial security, and well-being of our employees. This includes medical, dental, and vision coverage, retirement plans, paid time off, and more. For more details, please refer to our benefits page: https://www.goldmansachs.com/careers/benefits.