AWH Client Relations Manager
Ageless Men's Health · Austin, TX · 1 wk ago
On-siteEducation$55k–$67k/yrFull-time
What You’ll Do
- Front Desk & Patient Coordination
- Greet and check in patients by name with warmth and professionalism
- Manage appointment scheduling, check-out, and payment collection
- Absorb insurance verification and documentation
- Follow up on unpaid balances and billing questions
- Client Relationship & Retention
- Build strong relationships with patients to support return visits
- Conduct follow-ups to keep patients engaged in their wellness plans
- Maintain a high level of customer service and care
- Sales & Community Outreach
- Respond to new patient leads from phone, web forms, and email
- Schedule consultations and convert leads into appointments
- Recommend additional services that align with patient goals, such as HRT, IV therapy, or vitamin boosters
- Attend local events (e.g., women’s wellness expos, boutique gyms, networking events) to promote clinic services and drive new patient interest
- Must-Have Skills
- Excellent communication and people skills
- Experience in customer service, sales, or front-desk coordination
- Strong organization and attention to detail
- Comfortable discussing payments and insurance with professionalism
- Bonus if You Have
- Experience in a wellness, med spa, or healthcare clinic
- Community outreach or event experience
- A personal interest in women’s health, wellness, or hormone therapy
- Competitive salary: $55,000–$67,000 per year
- Full-time, Monday–Friday schedule (standard business hours; occasional evening/weekend events — 1 small event per month and 1 larger event per quarter)
- Comprehensive benefits package, including:
- Medical, dental, and vision insurance
- Paid time off (PTO)
- 401(k) plan
- Tuition reimbursement
- Free and discounted services
- Be part of a mission-driven, fast-growing wellness company with career advancement opportunities
- Work in a positive, supportive, and energetic environment
- Apply now to join Ageless Women’s Health — where hormone balance, wellness support, and patient connection come together to create real change