AVP, Trust Operations

About the role

The Assistant Vice President (AVP) will play a crucial role in the Trust Operations and Middle Office team, supporting daily cash processing and settlement activities. The AVP will also be responsible for updating and approving changes to the company’s trust accounting system, Global WealthES (GWES), based on authorized requests from the Trust Administration and Investments teams.

Responsibilities

• Utilize the GWES trust accounting system to deliver quality services to clients
• Process cash transactions in the system
• Open and fund new accounts
• Close terminating accounts
• Print and mail checks daily
• Prepare daily net settlement reports of receipts and disbursements and submit settlement accordingly
• Set up new clients for online access to the client portal
• Scan daily batch work for the Trust Operations team
• Maintain trust operations policies and procedures
• Monitor and disburse incoming faxes
• Aid in maintaining vault files for assets held in the company vault
• Reconcile vault inventory with system holdings data
• Assist with special projects as assigned

Qualifications

• Bachelor's Degree in finance or accounting and/or equivalent experience in a related field
• 2 to 8 years of trust operations experience
• Willingness to acquire working knowledge of the GWES trust accounting system and other technology platforms; experience working with GWES is a big plus
• Proficiency in Microsoft Office products (Word, Excel, Outlook, etc.)
• Highly professional with a strong orientation toward client service
• Strong written and verbal communication skills
• Ability to implement creative solutions to unique or challenging problems; "Outside the Box" Thinker
• Team player with a positive attitude
• Strong independent judgment, problem-solving, and decision-making abilities
• Demonstrated organizational skills with the ability to multitask and prioritize
• Self-starter with strong initiative

Benefits

• Competitive compensation with discretionary annual bonus based on performance
• Long-term incentive program including employee tracking stock grants that vest over five years and provide dividend participation during the vesting period
• Comprehensive benefits including medical, dental, and vision insurance, with the company covering a significant portion of employee coverage
• 401(k) plan with company contribution based on total cash compensation after one year of service
• Generous vacation policy based on title and tenure, beginning at approximately three weeks for an AVP, plus sick leave
• Long-term disability and life insurance coverage with company contributions
• Free parking at the office location and access to the building fitness center with optional training sessions