AVP, Servicing Remittance and Financial Oversight

About the role

This role oversees monthly remittance cycles, interim cash collection reviews, and servicing advance reconciliations for Asset Management across designated portfolios. This position ensures compliance with servicing and investor requirements, reconciles portfolio cash flows, mitigates financial and operational risk, and supports investor confidence through accurate and timely reporting.

Responsibilities

• Oversight of monthly remittance cycles and interim cash collection reviews
• Performing financial reconciliations for servicing advance reconciliations
• Ensuring compliance with servicing and investor requirements
• Mitigating financial and operational risk
• Supporting investor confidence through accurate and timely reporting
• Working closely with servicers, trustees, and internal and external finance teams
• Ensuring reporting accuracy across principal, interest, advances, and servicing activity
• Supporting invoicing, portfolio acquisitions, transfers, and loan sales by validating balances and reporting integrity
• Establishing reconciliation standards, reporting controls, and oversight procedures

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field
• 7+ years of experience in mortgage servicing, investor reporting, mortgage accounting or asset management
• Strong understanding of servicing cash flows, including principal, interest, advances and remittance cycles
• Working knowledge of cashflow management and reconciliation processes
• Previous experience managing people and leading teams (highly preferred)
• Proven ability to work effectively in a fast-paced, deadline-driven environment
• Strong skills and experience in MS Word, Excel and PowerPoint
• Strong verbal and written communication skills
• Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
• Collaborative and consultative work style; high team-orientation
• Effective management skills to include talent selection, training, coaching and performance management
• Demonstrated ability to foster an environment of positive employee engagement and trust
• Open to change; agile; high learning agility
• Strong analytical skills coupled with sound judgement
• Strong problem-solving abilities
• Ability to analyze and interpret data to identify opportunities and propose solutions
• Demonstrated ability to establish credibility for recognizing and supporting the organization’s culture, values and priorities
• Strong project management skills
• Strong attention to detail; strong quality and compliance orientation
• Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management
• Self-directed; ability to proactively ask questions and surface issues/ concerns
• Professional maturity, integrity, ability to maintain confidential data and information
• Strong business acumen; strong fiscal and technical aptitude

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field
• 7+ years of experience in mortgage servicing, investor reporting, mortgage accounting or asset management
• Strong understanding of servicing cash flows, including principal, interest, advances and remittance cycles
• Working knowledge of cashflow management and reconciliation processes
• Previous experience managing people and leading teams (highly preferred)
• Proven ability to work effectively in a fast-paced, deadline-driven environment
• Strong skills and experience in MS Word, Excel and PowerPoint
• Strong verbal and written communication skills
• Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
• Collaborative and consultative work style; high team-orientation
• Effective management skills to include talent selection, training, coaching and performance management
• Demonstrated ability to foster an environment of positive employee engagement and trust
• Open to change; agile; high learning agility
• Strong analytical skills coupled with sound judgement
• Strong problem-solving abilities
• Ability to analyze and interpret data to identify opportunities and propose solutions
• Demonstrated ability to establish credibility for recognizing and supporting the organization’s culture, values and priorities
• Strong project management skills
• Strong attention to detail; strong quality and compliance orientation
• Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management
• Self-directed; ability to proactively ask questions and surface issues/ concerns
• Professional maturity, integrity, ability to maintain confidential data and information
• Strong business acumen; strong fiscal and technical aptitude

Benefits

• Medical, Dental and Vision Insurance
• Company Paid Life Insurance
• Disability Insurance
• Pet Insurance
• 401(k) Program with Employer Matching
• 3 Weeks Paid Time Off (PTO)
• Paid Holidays
• Wellness Initiatives
• Employee Assistance Program
• Eligible for Hybrid Work Schedule with Remote Flex Days

Pay

The hiring range for this position is between $110,000 - $140,000 annually.

Schedule

This position is eligible for an annual discretionary bonus.

Featured Benefits

• Fay Cares! The Fay-Genstone Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Their employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.
• Fay is an equal-opportunity workplace.

Company Information

• The Fay Group and affiliated companies participate in E-Verify.