AVP - Operations (MN)
Position Summary
The Assistant VP supports the leadership team in meeting and exceeding budgets and clinical effectiveness targets. They partner with department leaders to manage Operations, Clinical and Medical Services, Referral Management, Information Technology, and Facilities/Maintenance. The Assistant VP adheres to budgets, monitors staffing hours and overtime, and maintains positive relations with individuals, families, and employees. They manage relationships with regulatory agencies, oversee marketing and occupancy rates, and facilitate interviewing, placement, and training of Care Team Managers. The Assistant VP ensures staff professionalism, implements corrective actions, and assists with compliance responses. They coordinate move-ins, transfers, and discharges, review individual performance, and evaluate service contractors. The Assistant VP monitors meal plans, cleanliness, and individual satisfaction, ensures BSLS activities meet individuals' needs, maintains accurate records, and performs administrative duties. They ensure compliance with laws and regulations, develop systems to monitor operations, and complete assigned duties while adhering to BSLS Core Values, Mission Statement, and Corporate Philosophies.
Primary Responsibilities
- Integrity
- Operational Oversight
- Policies and Procedures
- Budget Management
- Staffing Oversight
- Positive Relations
- Regulatory Relationships
- Marketing Oversight
- Training Facilitation
- Succession Planning
- Advocacy
- Problem-Solving Engagement
- Professionalism Promotion
- Corrective Actions
- Compliance Assistance
- Move-In Coordination
- Performance Review
- Service Contractor Evaluation
- Placement Systems
- Meal Plan Monitoring
- Program Enrichment
- Record Maintenance
- Work Injury Reports
- Administrative Duties
- Compliance Assurance
- Operational Monitoring
- Documentation
- Adaptability
Core Values
- Adherence to BSLS Core Values, Mission Statement, and Corporate Philosophies
- Five Diamond Status
Education & Qualifications
- Bachelor’s degree in nursing, Behavioral Health, Business Administration, Social Work or a related field required
- Master’s degree in related field is preferred
- Licensed in good standing, if required by the State Licensing Authority
- A minimum of 5-10 years in an Adult Foster Care, nursing home administrator, or manager of operations position preferred
- Previous experience in behavioral health and human services related environments is preferred
- Experience with financial reporting and managing multiple budgets
- Ongoing approval by Federal, State, and local government entities to work at the company
- Demonstrated knowledge of HIPAA, medical management, and care plan record keeping and billing documents
- Valid Driver’s License
- Proficient in speaking, reading, and writing the English language
- Required Information Technology (IT) Systems Skills and Proficiency