AVP Operations Fredericktown

Core Responsibilities

• Daily Workflow Management: Supervise and actively assist with daily back-office functions, including ACH processing, domestic wire transfers, check clearing, and mobile deposit capture.
• Reconciliation & Balancing: Oversee daily general ledger (GL) reconciliations, manage suspense accounts, and research/resolve complex transaction exceptions or balancing errors.
• Team Leadership & Backup: Manage a small, cross-trained operations team. Provide direct backup for critical processing tasks during staff absences or high-volume periods.
• Compliance & Audit Readiness: Maintain strict internal controls to prevent fraud. Ensure full compliance with Reg CC, Reg E, NACHA rules, and BSA/AML guidelines. Gather data and documentation for internal, state, and federal regulatory audits.
• Vendor Management: Monitor service level agreements (SLAs) with core processors, card networks, and third-party operational vendors.

Required Skills And Qualifications

• Experience: Minimum of 3–5 years of operations experience in a community bank or credit union, including at least 1 year in a supervisory role.
• Community Bank Agility: Proven ability to manage multiple operational disciplines simultaneously and pivot quickly between management tasks and administrative processing.
• Technical Skills: Experience using standard community bank core platforms (Jack Henry CIF 20/20 or Silverlake a plus) and online banking administrative tools.
• Problem Solving: Strong analytical skills to troubleshoot system errors, balancing discrepancies, and customer transaction disputes.
• Regulatory Literacy: Strong working knowledge of community bank regulatory requirements, federal compliance rules, and deposit operations guidelines.

Benefits & Perks

• Competitive salary with annual profit sharing.
• Health Insurance.
• 401(k) matching.
• 2 weeks paid vacation annually plus personal days.
• Tuition reimbursement.