AVP, Branch Manager- Liberty, NC (Toyota - Open to Public)

Duties & Responsibilities

• Lead a dynamic team of financial professionals, driving branch success through strategic leadership, market engagement, and exceptional member service.
• Champion a consultative sales culture that delivers personalized financial solutions.
• Guide your team in identifying Member needs and offering solutions that support their financial goals.
• Resolve complex Member situations with empathy and professionalism.
• Develop a strong understanding of your local market and build relationships with community leaders.
• Represent CommunityAmerica through community development and outreach.
• Maintain deep knowledge of all credit union products and services and ensure your team is well-trained and confident in presenting solutions to all Members.

Requirements

• Bachelor’s degree in a related field or equivalent experience
• 4+ years of leadership experience (financial or retail preferred), with CommunityAmerica knowledge and experience substituting for leadership experience
• Proven ability to lead, coach, and develop teams
• Strong consultative sales and relationship-building skills
• Advanced problem-solving and conflict resolution abilities
• Deep understanding of financial products and regulatory standards
• Excellent communication and time management skills
• High level of confidentiality and professionalism
• Passion for community engagement and brand representation
• Ability to thrive in a fast-paced, team-oriented environment