AV Technician (Audio Visual Technician)

Job Summary

The AV Technician performs all tasks under the direct supervision of a Lead Installation Technician or General Foreman and is primarily responsible for the accurate and efficient installation of simple to complex electronic systems.

Key Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Serves as the face of the organization to best represent the ECC brand and reputation; properly greets and interacts with customers in a courteous, respectful, and professional manner.
• Utilizes Lead Tech as the primary communication conduit for technical questions, verifications, and issue reporting.
• Completes all required documentation accurately and within expected timeframes. Includes but may not be limited to As-Builts, and timekeeping.
• Recognizes change order opportunities and job-related issues. Be solution-focused by providing communication to Lead Tech with potential resolution.
• Ensures consistent adherence to company established technical service standards, thereby insuring the highest level of customer satisfaction.
• Maintains proper tools, materials and test equipment to sustain the highest technical quality possible within the constraints of strong financial management.
• Maintains accurate on-site installation supplies and materials inventory levels to ensure adequate availability for installations.

Qualifications

• Basic understanding of blueprints and drawings.
• Basic knowledge of hand and power tool usage and safety.
• Basic understanding of mounting and rigging concepts.
• Understand installation methods that apply to plumb, level, and square.
• Strong mechanical aptitude.
• Familiarity with programs such as MS Word, Excel, Outlook and CMR.
• Must thrive in a fast-paced environment and effectively handle stressful situations.
• Capable of working independently as well as in a team environment.
• Must be solution-focused, forward-thinking and organized.
• Personable, and possesses adequate communication, customer service and interpersonal skills to effectively interact with internal and external team members.
• Aptitude and desire to learn new technologies as they are introduced to the Company.
• Highly adaptable to change.
• Able to present self in a professional manner and positively represent the company image.
• Able to work long hours, evenings, weekends, holidays, and overtime as required by the job.
• High School Diploma or GED.
• OSHA 10 or achievement thereof within 90 days.
• Valid driver’s license.
• Proof of vehicle insurance is required for those who may drive a personal vehicle for business.