AV Service Technician - Crestron - North New Jersey Area

Description

The successful candidate will work from home and will be dispatched to client sites in the north New Jersey area to troubleshoot and resolve AV issues found in Board rooms and conference rooms.

Skills

• Ability to troubleshoot and resolve complex technical issues with the following products and related systems:
  • Extron equipment
  • Biamp, QSC audio DSP products and systems
  • Cisco, POLY, LOGITECH video conference systems
  • Luxul, NETGEAR, CISCO switches
  • Video wall systems: Planar, UNILUMEN, LG, Samsung, Barco products and systems
  • Testing - someone that has done testing with multimeter and can troubleshoot issues
  • Research and specify replacement products
  • Intermediate to advanced AV Networking skills
• Customer interfacing - someone that does customer service work and interfaces with customers regularly

Other Responsibilities

• Ability to conduct Preventative Maintenance testing
• Site surveys related to service agreement quotes
• Write concise service reports and or system site surveys
• Excellent verbal and written skills
• Successfully manage multiple service projects
• Lead and mentor junior/intermediate level field service techs

Qualifications

• A two-year diploma from a college of technical school, or equivalent experience
• CTS certification highly preferred, or equivalent experience
• 3 years minimum field service experience