AV/IT Technician I

Responsibilities

• Responsible for installation of PC hardware for end users.
• Aids in the installation of advanced networking hardware and software under the direction of the system administrator or helpdesk supervisor.
• Performs routine tasks like backups or other operational tasks as defined.
• Performs preventative maintenance on PC’s, printers, and other hardware.
• Installs service releases and performs routine maintenance on desktop applications.
• Implements virus protection, detection, and elimination.
• Troubleshoots basic hardware and software problems for end users.
• Provides basic training on hardware and software use.
• Facilitates assistance from hardware and software vendors when necessary.
• Maintains licensing information for all desktop applications and operating systems. Ensures compliance of licensing agreements at the user level.
• Devises documentation for all end user hardware and software with regard to installation, maintenance, troubleshooting, licensing, configuration, and network connectivity.
• Affords assistance in room setup for catering and casino events.
• Setups and operates casino band/audio equipment.
• Pulls low voltage cable.
• Affords assistance in projects.
• Prepares progressive reports for all work performed.

Qualifications

• 1-2 years experience in a high paced environment.
• 0-2 years experience in IT or equivalent education.
• Familiar with networking concepts like TCP/IP.
• Familiar with personal computers, servers, and like technology.
• Familiar with AS/400 concepts.
• Familiar Microsoft Office and other desktop applications.
• Familiar with Windows, Unix, OS400, and other operating systems.
• Excellent Guest Service.
• Able to lift heavy items and regularly use ladders.
• Able to perform duties with little or no supervision.
• Able to obtain and maintain a Colorado Support Gaming License.

Benefits

• Enhanced health, dental, and vision insurance, along with a flexible spending account.
• Tuition and certification reimbursement (up to $6,000 per calendar year).
• Growth opportunities available within department/company.
• Access the team dining hall with one free hot meal per shift.
• Company-matched 401k.
• Paid time off and six observed holidays.

Schedule

Full Time, Sunday to Wednesday 8:00 AM-6:30 PM - Days

Pay

An Estimated Salary For This Position Would Be