AV Installation Technician

Responsibilities

• Install AV equipment safely and in accordance with project requirements, either independently or in coordination with other technicians.
• Read and interpret AV and construction schematics accurately.
• Perform in‑house and onsite rack fabrication in alignment with company and industry standards.
• Complete minor DSP and control‑system changes and uploads.
• Troubleshoot advanced AV systems and resolve installation‑related issues.
• Maintain working knowledge of common AV platforms and manufacturers, including Crestron, Extron, QSC, Shure, Biamp, BSS, Cisco, and Netgear.
• Provide daily project updates to management.
• Update AV flow documents daily to support post‑project as‑built documentation.
• Additional projects and duties may be assigned by the supervisor.

Competencies and Skills

• Communicates technical information clearly to technical and non‑technical audiences through effective speaking, listening, and written communication.
• Responds promptly and professionally to customer needs.
• Demonstrates tact, sound judgment, and composure when working under pressure, meeting deadlines, or addressing customer concerns.
• Identifies issues, gathers relevant information, evaluates options, and develops practical solutions.
• Acts with ownership of work, seeks development opportunities, and requests help when appropriate.
• Balances individual and team responsibilities.
• Follows policies and procedures.
• Demonstrates accuracy and thoroughness.
• Observes safety and security procedures.
• Adjusts to changing work conditions, manages competing priorities, and remains effective when delays occur.

Knowledge, Education and Experience

• High school diploma or general education degree (GED) required.
• Minimum of one year of related experience or training, or an equivalent combination of education and experience.
• Current driver’s license with a good driving history (no more than two minor violations and/or one major violation within the previous 12 months).
• Ability to read structured cabling, physical security, and AV drawings.
• Experience installing, terminating, and testing wiring used in professional audio/visual and physical security infrastructure, including category cable, coax, fiber optic, speaker‑line, XLR, quarter‑inch, and mini connections.
• Current or previous CTS certification from AVIXA required (if lapsed, certification expected within nine months of hire).
• Current or previous CTS‑I certification from AVIXA preferred (if lapsed, certification expected within 24 months of hire).
• Ability to read and understand simple instructions, correspondence, memos, diagrams, and schedules.
• Ability to write simple correspondence and present information effectively in one‑on‑one and small‑group settings.
• Ability to perform basic math, including addition, subtraction, multiplication, division, fractions, decimals, ratios, percentages, and interpretation of bar graphs.
• Ability to solve practical problems in situations with limited standardization.
• Understanding of computers and their integration with AV and security system technologies.
• Proficient reading, writing, presenting, and corresponding in English.

Pay

$25 – $30 an hour