Autonomous Vehicle Fleet Supervisor
About the role
Cognizant is a large IT consulting firm that leverages modern technologies to improve business operations. The Autonomous Vehicle Fleet Supervisor role is on‑site and requires candidates to reside in the United States and be legally authorized to work in the U.S. without sponsorship. The position coordinates day‑to‑day field operations, ensuring customer service, efficiency, and safety. It provides guidance to staff, handles driver check‑in, assigns work, coordinates schedule rotations, develops a safe team‑oriented environment, maintains adherence to protocols, and performs various tasks to keep operations running smoothly. Applications will be accepted until October 9, 2026.
The Cognizant Community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you. About Us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry‑based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ‑100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.
Responsibilities
- Direct and guide field staff to maintain outstanding customer service and operational efficiency in a safe manner.
- Manage driver check‑in processes, including readiness for the schedule, daily checklists, and assignment of day‑to‑day tasks.
- Supervise operational targets and adjust schedules for operational efficiencies.
- Ensure drivers comply and adhere to procedural guidelines.
- Observe safety practices and take corrective action when required.
- Monitor and handle break times for drivers to ensure compliance with regulations.
- Assist dispatch supervisors, including coordinating wheelchair assistance calls.
- Assist Operations/Depot Manager during training sessions and one‑on‑one meetings.
- Interact with officials on routine matters during shifts.
- Manage location under the direction of the General Manager.
- Participate in disciplinary actions, including discharge meetings.
- Perform other tasks as assigned.
Skills
- High school diploma or GED; Bachelor's Degree preferred.
- 3+ years of supervisory experience.
- Excellent customer service skills.
- Availability to work in different shifts (24‑hour coverage).
- Able to work independently and in a team‑oriented environment.
- Strong communication and conflict resolution skills.
Pay
The hourly rate for this position is between $26 and $28 per hour, depending on experience and qualifications. The role is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.